Refund policy

Last Updated: September 11, 2026

At Waynika, we want customers to feel confident when shopping with us. If you are not satisfied with your purchase, eligible items may be returned in accordance with the policy below.

1. Return Window

We accept eligible return requests within 30 days of delivery.

To start a return, please contact us at:

Email: info@waynika.com

Please include your order number, the item you wish to return, and the reason for your return.

2. Return Eligibility

To be eligible for a return, items must generally:

  • Be unused and in their original condition
  • Be unworn, where applicable
  • Include original tags and packaging, where applicable
  • Show no signs of use, alteration, damage, or misuse after delivery
  • Include all accessories or components originally supplied with the product
  • Be accompanied by proof of purchase

Bags, backpacks, luggage, wallets, and accessories should be returned in a condition suitable for resale.

3. Non-Returnable Items

Returns may not be accepted for:

  • Items returned more than 30 days after delivery
  • Items that have been used, worn, altered, washed, or damaged after delivery
  • Items missing original tags, packaging, accessories, or components, where applicable
  • Items marked as final sale or non-returnable at the time of purchase, where permitted by law
  • Items that cannot be returned for hygiene or safety reasons after being opened or used, where applicable

These restrictions do not affect any rights you may have under applicable law regarding damaged, defective, or incorrectly supplied products.

4. How to Start a Return

To request a return:

  1. Contact info@waynika.com with your order number and return request.
  2. Wait for our customer support team to review your request.
  3. Follow the return instructions provided by our team.
  4. Package the product securely with its original packaging and accessories, where applicable.
  5. Send the return according to the instructions provided.

Please do not send returned products directly to our business address unless our customer support team specifically instructs you to do so.

Returns sent without following the provided return instructions may experience delays in processing.

5. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photos of the product
  • Photos of the packaging, where applicable

After reviewing the information, we will provide an appropriate solution, which may include a replacement, return, or refund.

6. Return Shipping Costs

For returns due to personal reasons, including:

  • Change of mind
  • Personal preference
  • Ordering the wrong item

the customer is responsible for return shipping costs unless otherwise required by applicable law.

If an item is confirmed to be damaged, defective, or incorrectly supplied, Waynika will provide an appropriate solution and cover reasonable return shipping costs where applicable.

7. Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, the refund will be issued to the original payment method.

The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.

Original shipping charges are generally non-refundable for change-of-mind returns unless otherwise stated or required by applicable law.

8. Exchanges

If you would like to exchange an eligible product, please contact us at info@waynika.com to determine the available options.

Replacement products are subject to availability.

For damaged, defective, or incorrect products, please contact us so we can review the issue and provide an appropriate resolution.

9. Order Cancellations

If you need to cancel an order, please contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before the order has been processed or shipped.

Once an order has shipped, cancellation may no longer be possible. Eligible products may be returned after delivery according to this Return Policy.

10. Contact Information

If you have questions about a return, refund, exchange, or damaged product, please contact us:

Store Name: Waynika

Website: www.waynika.com

Email: info@waynika.com

Phone: +1 803-380-8656

Business Address:
2101 Ninety Six Hwy
Ninety Six, SC 29666
United States